job description

Housekeeping Coordinator

Housekeeping Coordinator

Main Responsibilities:

  • Keep his superior informed about all unusual matters concerning any plans affecting his/her area
  • Ensure high level of quality services are delivered at all times
  • Keep superior informed with customers’ complaints
  • Assist in carrying out and managing monthly Stock Inventory for the housekeeping department in collaboration with Cost Controllers
  • Prepare Purchase Request and forward to Account department
  • Perform data input for rosters and other related issues
  • Draft, prepare and process a variety of documents, including letters, presentations, minutes of meetings and statistical reports
  • Build and maintain a proper and efficient filing system
  • Answer, direct phone calls, take and distribute messages
  • Review files and records to answer request for information
  • Responsible for sundries and beverage supplies store and prepare requisitions accordingly (HAGSR)
  • Receives, sorts and distribute incoming mail
  • Liaise with Front Office department regarding arrivals and departures
  • Coordinate work functions with colleagues and other departments
  • Keep key control by updating a key record book and checked at the end of each shift
  • Update left property register book and ensure good storage of articles for guests
  • Carry out specific tasks according to Department specificities

Candidate’s Profile:

  • Higher School Certificate at least or equivalent
  • Training in Secretarial or Administrative duties would be an advantage
  • 2 years’ experience in a similar position
  • Fluent in French and English, both written and spoken
  • Computer literacy including hotel management system